Reference

How beng88 Handles Your Personal Information

When you open an account with us — whether you deposit via bKash, Nagad or Rocket — we collect only what we need to run your account and process your transactions securely.

Account data kept securebKash, Nagad, Rocket transaction recordsNo data sold to third partiesYour rights are clear and actionableContact us to request changes
beng88 How beng88 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how we handle your data, want to update the information on your account, or need to flag a concern about a bKash, Nagad or Rocket transaction record, our support team is the right place to start. We aim to respond to all data-related requests and acknowledge your message promptly.

Live Chat Open the chat widget from any page in your account. Describe your data request and our team will pick it up directly.
Email Support Send your privacy request or data correction query to our support address. Include your registered account details so we can verify and act faster.
Account Help Section Log in, head to your account settings and use the Help section to raise a data access or correction request directly from your profile.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a layered approach to keeping your account information safe. SSL encryption covers all data in transit, including every bKash, Nagad and Rocket payment exchange. We store account credentials in hashed form, so plain passwords are never held on our servers. Session cookies keep your login active while you use the lobby and expire when you close the browser — we do not use persistent tracking cookies for advertising. You can request a copy of the data we hold, ask us to correct inaccurate records, or close your account at any time by contacting support.

Data Retention

We keep account and transaction records for as long as needed to support your account and meet applicable regional obligations. Closed accounts are archived, not immediately deleted.

Cookie Use

Session cookies manage your login state and lobby preferences. We do not drop third-party advertising cookies. You can clear cookies via your browser settings at any time.

Account Security

OTP verification is required for login and for withdrawal requests. If you notice unfamiliar activity on your account, contact support immediately to freeze access while we investigate.

Your Access Rights

You may request to view, correct or delete the personal data we hold. Reach out through live chat or email with your account details and we will process your request accordingly.

Privacy Policy Questions Answered

These are the questions we hear most about how your data is handled on beng88. If your question is not covered here, our support team can address it directly via live chat or email.

We collect your name, email address, contact number and the details you provide during account verification. Transaction records from bKash, Nagad or Rocket deposits are also stored against your account.

We share transaction data with payment processors — including mobile wallet networks — only to complete your transfer. We do not sell your information to advertisers or unrelated third parties.

Data is retained for as long as your account is active and for a period afterward to meet applicable regional requirements. You can request details on retention periods through our support team.

Yes. Contact us via live chat or email with your registered account details and we will compile and send you a summary of the personal data we hold on your account.

Log in, go to account settings, and update what you can directly. For fields that require verification — like your registered phone number used for bKash or Nagad — contact support to process the change.

We use session cookies to keep your login active during a visit. They expire when you close your browser. You can clear or block cookies through your browser settings without affecting your account data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.